Student help?

Refer students to the following page for login trouble and other Canvas student technical assistance.

Faculty & Staff Support

email us

Email the Distance Learning Team
facultysupport@deltacollege.edu

Need help fast and not sure whether to ask Vivie, Jenn, Kerry, or someone else?  Send your question to the whole team at facultysupport@deltacollege.edu and we’ll figure out who can best help, quickly!

 

support forumsQ & A Faculty & Staff Support Forums
Ask a technical, how-to, or pedagogy question in our user support forums. Contribute replies! Moderated by Delta’s Professional Development Center (PDC) Team and several faculty facilitators. Expect prompt, daily assistance. 
help desk ticketCanvas Faculty Support Ticket
Submit a ticket for private one-on-one assistance from the PDC Team.
phone/zoom support

Phone Support & Zoom Appointments

Contact Kerry Steers, Instructional Support Technician   (209) 565-1050
Mon – Thurs: 8:30 am -5:30 pm
Fri.: 8:30 am – 5:00 pm

Schedule a Zoom appointment with Kerry
Log into Canvas >> Go to Canvas Lite >> Click on Confer Zoom >> Click on Appointment Booking >> Click on “Book Appointment with:” and Choose “Kerry Steers” from the PDC team list.

zoom session

On-going Zoom Pedagogy Discussions 
Fridays (1st and 3rd of the month):
11:00 am – Noon
To join, log into Canvas >> Go to Canvas Lite >> Click on Confer Zoom >> Join

instructure canvas help

Canvas LiveChat Help, Email Support, and More
(click on Contact Support)

Canvas Community Forums
Post a question in the Canvas community forums. Supported by Instructure, Inc.